Play Responsibly at fgy99
Entertainment should be fun — not stressful. fgy99 gives you all the tools and support you need to always stay in control.
Our Commitment
fgy99 believes that online gaming is a form of entertainment — and it should always stay that way. We want every player to enjoy gaming with full awareness and within their own limits. That is why responsible gaming culture is at the heart of our platform.
At fgy99, we place every player's mental wellbeing and financial safety above the gaming experience itself. On this page you will find out how to keep your gaming habits healthy and in check, which warning signs to watch for, and how to use our protection tools.
Remember — gaming is a hobby, not a source of income. Placing more bets to try to recover losses is never the answer. If you feel that gaming is affecting other areas of your life, now is the time to seek help.
Your Protection Tools
Set Deposit Limits
You can set daily, weekly or monthly deposit limits. Once a limit is set it takes effect immediately and automatically stops you from depositing more than the amount you have chosen.
Session Time-Out
Temporarily pause your account for a set period — from 24 hours up to several weeks. During this time you will not be able to log in to the platform.
Self-Exclusion
If you feel you need a longer break, you can choose a permanent or long-term self-exclusion. Once this option is activated, your account cannot be reopened before the specified period ends.
Loss Limit
Set a maximum limit on your daily or weekly losses. Once the limit is reached you will not be able to place further bets — this keeps your budget protected.
Gaming History Review
You can view your full betting and transaction history at any time. Analyse your own habits and make informed decisions whenever needed.
24/7 Support Team
The fgy99 support team is always ready to help with any issue. Reach us via live chat or email in Bengali — you do not have to face it alone.
21+ Age Verification & Minor Protection
fgy99 strictly ensures that only players aged 21 or above can play on our platform. Keeping minors away from gaming is one of our highest priorities.
- Age verification is mandatory at the time of registration.
- Keep younger members of your household out of your account — never share your password.
- Use parental control software on your device.
- If you have any concerns, contact [email protected] immediately.
- Sharing a fgy99 account with anyone else is strictly prohibited.
Protect Children
If there are children or teenagers in your home, make sure they cannot access any online gaming sites. Use a lock screen on your device and always close gaming apps or browser tabs when not in use.
Contact us to help block access for children — fgy99 will act promptly.
Warning Signs of Problem Gaming
If any of the signs below apply to you, it may be a signal that you need help. Be honest — do not lie to yourself.
- Feeling restless, angry or anxious when you are unable to place bets.
- Spending more time or money on gaming than you originally planned.
- Trying to chase previous losses by placing more bets.
- Hiding your gaming activity from family or friends.
- Borrowing money or dipping into savings to cover gaming costs.
- Losing focus on work, family or social life.
- Repeatedly trying to stop gaming but failing each time.
- Gaming negatively affecting your sleep, eating or health.
Simple Habits for Healthy Gaming
Set Your Budget First
Decide how much you are willing to spend before you start playing. Once that amount is gone, stop for the day — that is the most effective protection.
Set a Time Limit
Fix a time limit before each gaming session. Use a timer — when the time is up, take a break.
Don't Play on Emotion
Avoid gaming when you are feeling down, angry or under stress. Decisions made under emotional influence are often harmful.
Don't Chase Losses
Let go of the idea of placing more bets to win back money you have lost. Losses are a normal part of playing.
Be Open with Loved Ones
Rather than hiding your gaming from family or friends, have an open conversation with them. They are your greatest support.
Keep Gaming as Entertainment
Do not think of gaming as a source of income. It is purely entertainment — a hobby, just like cricket or watching a film.
Deposit & Withdrawal Limits & Rules
Minimum Deposit
৳300
A minimum deposit of ৳300 applies to each payment method — bKash, Nagad and Rocket.
Minimum Withdrawal
৳1,000
The minimum withdrawal amount is ৳1,000 — processing is usually completed within 10 to 45 minutes.
Fast Transactions
Fast and secure transactions via bKash, Nagad and Rocket. Your money is always in your control.
Why deposit limits matter: fgy99 gives you the option to voluntarily set a deposit limit. If you lower the limit it takes effect immediately, but if you increase it a waiting period applies — this is intentional, so you cannot raise your limit in an emotional moment.
To set or change your limit, contact our support team or make the change directly from your account settings.
Need Help? We're Here
fgy99 Support Team
There is no shame in talking about a gaming problem. Our team is ready to help you in complete confidence — in Bengali, at any time.
Contact us directly for self-exclusion, deposit limits or account closure — we will act quickly.
Enjoy Responsibly Every Time
fgy99 is always by your side. Keep gaming enjoyable — get the experience you want while staying within safe limits.